Your phone keeps ringing during treatments. Clients want to book at midnight. No-shows are killing your revenue. An online booking system solves all three problems while making your salon look more professional.
Why Online Booking Matters
- Book 24/7 - 40% of appointments are booked outside business hours
- Reduce no-shows - Automated reminders cut no-shows by 50%
- Less phone time - Staff focus on clients, not answering calls
- Fewer errors - No more double bookings or missed appointments
- Professional image - Clients expect modern booking convenience
Key Features to Look For
- Service menu - Display all treatments with duration and pricing
- Staff selection - Let clients choose their preferred therapist
- Calendar sync - Real-time availability updates
- SMS/WhatsApp reminders - Automated confirmations and reminders
- Online payment - Deposits to reduce no-shows
- Mobile-friendly - Most clients book from phones
- Client history - Track preferences and previous treatments
Popular Options for Singapore Salons
- Fresha - Free basic plan, popular for salons
- Timely - Good for teams, calendar management
- Square Appointments - Integrates with payment processing
- Genbook - Simple, affordable option
- Custom integration - Built into your website for seamless experience
The right choice depends on your salon size, budget, and specific needs.
An online booking system is not a luxury - it is a necessity for modern salons. The time and money you save on admin work can go back into serving clients and growing your business.